Installation and Configuration of 1C
Installation of the 1C platform, licenses, configuration of client workstations, server infrastructure, configurations, and access rights. Integration with trading equipment and peripheral devices.
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Reliable automation for your business
We implement, refine, and support the full automation cycle on the 1C platform
1C Support
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- 01Installing and configuring 1C (server, clients, licenses)
- 02Update of 1C platforms and configurations
- 03Integration with CPM (CRM), websites, banks and marketplaces
- 04Backup, data protection, access rights setting
- 05Refinement and optimization for business processes
- 06Performance monitoring and failure prevention
- 0724/7 technical support and incident prevention
- 08Consultations and training on working with the 1C functionality
- 09Information and technological support and support
1C Support Services
1C Support — management control at the enterprise and accounting automation. Our services include:
Integration of 1C with external systems
Integration of 1C with CRM, marketplaces, banks, online cash registers. Setting up automatic data exchange via API, synchronization of products, orders, documents. Connecting Bitrix24, cloud services
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Update and enhancement of 1C
Platform and 1C configuration updates in accordance with legislation, creation of backup copies. ITS subscription setup, conflict analysis, change testing, error resolution.
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Technical support and monitoring of 1C
Monitoring of 1C servers, performance control, resource usage, database integrity, license expiry dates, and changes in updates. Error log analysis, incident resolution.
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1C Support Calculator
Calculate the cost of 1C support on the online calculator right now
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Outsourcing 1C Support
1C Support from AG Soft — Fully Managed Automation
1C Performance Optimization
We provide analysis and tuning of configuration performance. We carry out database indexing and query optimization to reduce the load on server resources.
We provide analysis and tuning of configuration performance. We carry out database indexing and query optimization to reduce the load on server resources.
Development of Custom Reports and Processing
We create specialized reports and documents for unique business processes. We use the built-in 1C language to implement custom solutions.
We create specialized reports and documents for unique business processes. We use the built-in 1C language to implement custom solutions.
Security settings and access rights management
Implementing a secure access management model and password policy. Organizing user activity auditing to protect confidential data.
Implementing a secure access management model and password policy. Organizing user activity auditing to protect confidential data.
Monitoring and forecasting of system load
We analyze peak loads and plan resource scaling. We prevent failures during high concurrent user activity.
We analyze peak loads and plan resource scaling. We prevent failures during high concurrent user activity.
Consultations on compliance with legal requirements
We provide expert analysis of changes in legislation. We develop recommendations for adapting configurations to comply with regulations.
We provide expert analysis of changes in legislation. We develop recommendations for adapting configurations to comply with regulations.
Reducing operating expenses for IT infrastructure
We conduct an audit of expenses for licensing and equipment. We implement solutions for resource consolidation to optimize the budget.
We conduct an audit of expenses for licensing and equipment. We implement solutions for resource consolidation to optimize the budget.
Our opportunities
Qualified 1C Support from AG Soft: Enhancing the Functionality and Efficiency of Your Business
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- 01
- System Log Diagnostics and Analysis
- Testing the functionality of key 1C modules
- Verification of data exchange accuracy and integrations
- Server Performance Evaluation
- Development of Technical Maintenance Regulations
- Coordination of the update and maintenance schedule
- 02
- Installation and configuration of the 1C platform "turnkey"
- Configuring Additional Modules for Business Tasks
- Setting up integration with external systems and services
- Data Migration When Upgrading to New Versions
- Monitoring Setup for Incident Prevention
- Ensuring Fault Tolerance and Data Replication
- 03
- Development of custom reports and processors
- Error correction in configuration and source code
- Implementation of new system functionalities
- Optimization of Business Processes and Automation of Operations
- Testing new solutions on test benches
- Updating configurations in accordance with legislation
- 04
- Rapid system recovery
- Restoration of corrupted data from backups
- Diagnostics and Troubleshooting of Integration Issues
- Fixing system errors and conflicts
- Organization of Regular Backup
- Configuration of Replication and High Availability Systems
- 05
- Connecting and Setting Up the 1C ITS Subscription
- Providing Access to Current Updates
- Consultations on the functionality and operation of the program
- Provision of Methodological Materials and Recommendations
- Information Technology Support
- Platform and Configuration Update
- 06
- Conducting training for new users
- Instructions for Working with the New Functionality
- Training in work rules and fundamentals of operation
- Online training and in-person briefings
- Development of educational materials and instructions
- Consultations for system administrators
How to start working with us
Stage 1
10 minutes — 1 hour
Acquaintance with the company and formation of an initial commercial proposal
Stage 2
1-3 hours
Water Orientation Audit for the project and signing of the NDA to ensure confidentiality
Stage 3
1 day
Formation of the final TCP, coordination of all details with two parties
Stage 4
1-7 days;
After agreeing on the terms, an agreement is signed regulating all the details of cooperation, and payment is made according to previously agreed terms
Stage 5
Yearly
Acceptance of the Customer's infrastructure, website and 1C for outsourcing, conducting a comprehensive audit with the preparation of a report and recommendations for optimization
Do you have any questions?
We will answer everything and tell you in detail about our offer
How We Work
IT outsourcing by AG Soft
- System administrators
- Personal manager
- Network engineers
- Information security
Remote Solution
In 98.2% of cases, tasks are solved remotely
Prompt On-Site Visit
On-site visit within 2 hours for urgent requestsOn-site visit within 1 business day for planned requests
We Handle Issues on Your Behalf
We perform the functions of an IT Director:
IT infrastructure development, integrations, and web development.
We become your service provider:
1C, internet, telephony, software, domain, website hosting, Data Center, mail hosting, cartridge refilling, and office equipment repair
Procurement and consulting:
we select the optimal equipment configuration, purchase or accept equipment or services, test, configure, and put them into operation
- System administrators
- Personal manager
- Network engineers
- Information security
In 98.2% of cases, tasks are solved remotely
On-site visit within 2 hours for urgent requestsOn-site visit within 1 business day for planned requests
We perform the functions of an IT Director:
IT infrastructure development, integrations, and web development.We become your service provider:
1C, internet, telephony, software, domain, website hosting, Data Center, mail hosting, cartridge refilling, and office equipment repairProcurement and consulting:
we select the optimal equipment configuration, purchase or accept equipment or services, test, configure, and put them into operation
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Benefits
01One Stop Shop
You do not need to look for different specialists for different tasks — we take care of all IT issues, from setting up a printer to comprehensive infrastructure maintenance
02In-house IT Director
We not only solve current problems, but also analyze your infrastructure, identify bottlenecks and help build a development strategy, as does the in-house IT director
03Financial benefit
You save on the maintenance of your own IT department, while gaining access to highly qualified technical support at a fixed cost
04Responsibility and quality
We work on SLA, which guarantees the fulfillment of tasks on time, stable quality of work and clear responsibility for the result
05Pro-active approach
The fixed cost of maintenance motivates us to work proactively, preventing possible failures and increasing the efficiency ofIT infrastructure.
06Safety and reliability
All remote work is carried out through a secure and encrypted communication channel, and the NDA guarantees the confidentiality of information
07Reliable infrastructure
We provide fault-tolerant cloud servers, 24/7 monitoring and automatic data backup
Our clients we support
THE COMPANY IN FIGURES
70qualified IT specialists
We are a team of 70 experts, where love of work guarantees quality
7years in the information technology industry
We have come a long way from a startup to an IT company in 7 years. This experience is our advantage for your business
200Successfully completed projects in various industries
We have 200 projects behind us. Every task solved, deadline met, and satisfied customer who returns
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