IT Outsourcing Services
We take full responsibility for all IT-related tasks, ensuring stable and secure operation of your company. Our services include:
AG Soft – IT Outsourcing. Business Support
We guarantee the uninterrupted operation of your business
Prompt employee support without delays
We free you from technical problems so you can focus on business growth
Fixed price
We ensure the reliable operation of your company at a fixed price with unlimited on-site visits
Fast support
We always respond as if we were working with you in the same office. No reminders or repetitions needed.
Фиксированная цена
Мы обеспечим надежную работу вашей компании по фиксированной цене с неограниченным количеством выездов
Оперативная поддержка
Мы всегда отвечаем так, словно работаем с вами в одном офисе. Напоминания и повторения не нужны.
1C Support
Updates, configuration, optimization
01Server technical support
Hardware and operating systems
0224/7 monitoring
IT infrastructure to prevent failures
03Online support
And urgent on-site visits by specialists
04IT Audit
To identify weak points in your system
05Software support
Licenses, updates, compatibility
06Website support
Functionality, security, updates
07Outsourcing calculator
Calculate support cost using the online calculator right now
IT Outsourcing
We provide support for 1C configurations: domain delegation control, counter setup, system monitoring, backups, and platform updates to protect your company’s corporate and other data.
We develop IT resource regulations for efficient use of technologies. We participate in creating an IT strategy that combines modern technologies with business goals. We ensure system monitoring.
We control the functionality and stability of your company’s business processes, promptly respond to and resolve problems. We set up backups to protect and restore data.
A comprehensive audit of the company’s IT infrastructure, security check of information systems, analysis of IT processes and costs. Our goal is to identify risks, prepare a report with recommendations, and ensure the protection of your organization’s corporate data.
Continuous monitoring of servers, workstations, and network equipment, real-time performance tracking, failure and overload alerts. We fix issues before they affect operations, ensuring stability and reliability of your IT environment.
We provide maintenance for equipment: computers, servers, office equipment, configuration of network devices and IP telephony, technical support for websites on Bitrix and other platforms. We guarantee uninterrupted operation of your office.
Our Capabilities
Our Capabilities
Administration
Computer system administration
Server maintenance
Database administration
Network security management
Mail server setup and support
Office equipment administration
1C
Updates
Incident resolution
User management
Monitoring
1C configuration setup
Database backup
Websites
Content addition
Content modification
Monitoring
Working with any CMS
Website improvements
Office Equipment Maintenance
Computers
Servers
Office equipment
Network equipment
Peripheral equipment
Data storage management and access provision
Cloud Services
Cloud server support
Secure cloud data storage
Data backup and recovery
Cloud platform for 1C and business applications
Access rights setup and user management
Corporate data protection in cloud storage
24/7 monitoring and support
Access control and permission management
Consulting and Training
Expert 1C consultations
Training on updated software
Instructions for proper use of office equipment
Training on personal data protection and information security
Training on office and peripheral equipment
Corporate data protection seminars
Individual employee training
Administration
Computer system administration
Server maintenance
Database administration
Network security management
Mail server setup and support
Office equipment administration
1C
Updates
Incident resolution
User management
Monitoring
1C configuration setup
Database backup
Websites
Content addition
Content modification
Monitoring
Working with any CMS
Website improvements
Office Equipment Maintenance
Computers
Servers
Office equipment
Network equipment
Peripheral equipment
Data storage management and access provision
Cloud Services
Cloud server support
Secure cloud data storage
Data backup and recovery
Cloud platform for 1C and business applications
Access rights setup and user management
Corporate data protection in cloud storage
24/7 monitoring and support
Access control and permission management
Consulting and Training
Expert 1C consultations
Training on updated software
Instructions for proper use of office equipment
Training on personal data protection and information security
Training on office and peripheral equipment
Corporate data protection seminars
Individual employee training
How to Start Working with Us
1 stage
10 minutes – 1 hourIntroduction to the company and preparation of the initial commercial proposal
2 stage
1-3 hoursInitial project audit and signing NDA to ensure confidentiality
3 stage
1 dayPreparation of the final commercial proposal, agreeing on all details with both parties
4 stage
1-7 daysAfter agreeing on terms, a contract is signed regulating all cooperation details, and payment is made under pre-agreed conditions
5 stage
AnnuallyAcceptance of the client’s infrastructure, website, and 1C for outsourcing, conducting a comprehensive audit with a report and optimization recommendations
Any questions left?
We will answer everything and explain our offer in detail.
How We Work
system administrators
personal manager
network engineers
information security
In 98.2% of cases, tasks are solved remotely
On-site visit within 2 hours for urgent requests.
On-site visit within 1 business day for planned requests.
We perform the functions of an IT Director:
IT infrastructure development, integrations, and web development.
We become your service provider:
1C, internet, telephony, software, domain, website hosting, Data Center, mail hosting, cartridge refilling, and office equipment repair
Procurement and consulting:
we select the optimal equipment configuration, purchase or accept equipment or services, test, configure, and put them into operation
Advantages
01 One-Stop Principle
You don’t need to look for different specialists for different tasks — we handle all IT issues, from printer setup to comprehensive infrastructure maintenance.
02 In-House IT Director
We don’t just solve current issues, but also analyze your infrastructure, identify bottlenecks, and help build a development strategy — just like an in-house IT director.
03 Financial Benefit
You save on maintaining your own IT department while gaining access to highly qualified technical support at a fixed cost.
04 Responsibility and Quality
We work under SLA, which guarantees timely task completion, consistent quality of work, and clear accountability for results.
05 Proactive Approach
The fixed cost of service motivates us to be proactive, preventing possible failures and improving IT infrastructure efficiency.
06 Data Security
All remote work is carried out via secure and encrypted communication channels, and NDA guarantees information confidentiality.
07 Reliable Infrastructure
We provide fault-tolerant cloud servers, round-the-clock monitoring, and automatic data backups.
Your opportunities are our job!
Your opportunities are our job!
Ready to discuss your project?
Fill the form, ans we will contact you within 10 minutes
Sales department working hours are 9:00 AM to 6:00 PM Moscow time (UTC/GMT +3h), Monday through Friday, inclusive
