Technical support and website maintenance, useful materials from AG Soft
Modern business cannot be imagined without a sustainable IT infrastructure
From the operation of servers and 1C to communication between branches — all this forms the basis on which the daily activities of the company are based. Any delay, failure or loss of data may result in loss, breach of SLA or loss of customer confidence.
That is why AG Soft builds a comprehensive IT infrastructure support that ensures the stability, security and predictability of business processes.
Nondisruptive support: what's included
AG Soft assumes full support of corporate IT systems — from administration to round-the-clock monitoring.
Key areas of work include:
- administering sites and servers
- maintenance of physical servers and virtual machines
- 1C update and support with guaranteed SLA (response to critical incidents — up to 15 minutes)
- 24/7 technical support for workstations
- maintenance of network equipment and telephony
- protection and monitoring of IT infrastructure security
The main principle is one contractor, one window, all tasks under control
IT infrastructure support services
The company develops four main service areas that allow it to cover any business needs.
- Technical support and administration
Configuring servers, operating systems, network equipment, updating programs and drivers, 1C support, access protection and stability control - Information Security
Antivirus protection, firewalls, security audits, cyber-attack protection, and backups
AG Soft does not just implement solutions, but trains cybersecurity employees, creating a culture of digital responsibility within the company. - Monitoring and Analytics
Constant monitoring of the status of servers, workstations and networks. Control of response time, temperature conditions and security incidents, performance analysis. - Consulting and training
Remote support, consultations on 1C, business applications, office equipment, configuration of equipment and security systems
Who we are
AG Soft is a technology partner that ensures the reliability of your business.
We eliminate downtime, protect data from cyberattacks and losses, and reduce IT support costs.
We work throughout Russia, provide comprehensive administration for companies without their own IT staff and build a secure digital environment in which business can grow confidently.
Stable operation of IT infrastructure is not a luxury, but the basis of modern business.
Trust it to those who do it professionally.
