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Finalization of the portal Public services
Ensure smooth operation of public services through accurate integration, thorough testing and compliance with standards
- Client
State services
- Main project goals
Development of the architecture and mechanisms of interaction of the components of the State Services portal, taking into account the specifics of the business processes of the departments.
Testing the functionality of the public service before deployment into commercial operation.
Updating the portal interface in accordance with the requirements of regulatory control - Websitehttps://ivanovo.gosuslugi.ru/
The Public Services Portal (Unified Portal of State and Municipal Services) is a key digital platform of the Russian Federation that provides citizens and organizations with access to a wide range of services in electronic form
Its main task is to simplify interaction with government agencies, reduce time and bureaucratic costs, and increase the transparency and availability of services
Through a single point of entry, users can receive legally significant services, such as passport replacement, car registration, registration of social benefits or an appointment with a doctor
Tasks
Develop a logical and technical architecture for the interaction of portal components, taking into account the unique business processes of various departments to ensure the correctness and reliability of services
Conduct comprehensive testing of the functionality, load and safety of a new or updated public service in the pre-production environment before its launch for citizens
Set up a secure and regulated data exchange between the Gosuslugi portal and the internal information systems of state bodies, ensuring the end-to-end performance of services
Update the portal user interface, including input forms and elements, in strict accordance with approved regulatory control requirements and accessibility standards
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Decisions
A comprehensive approach to creating reliable and standards-compliant public services
A flexible architecture has been developed and implemented, which acts as a single gateway for connecting departments. It adapts to the specific business processes of each body, ensuring the correct logic of the service without restructuring their internal systems
A flexible architecture has been developed and implemented, which acts as a single gateway for connecting departments. It adapts to the specific business processes of each body, ensuring the correct logic of the service without restructuring their internal systems
Regulations and a dedicated environment have been created for a full cycle of inspections — from functional compliance to load and safety testing. This allows you to identify and eliminate errors before the service becomes available to citizens
Regulations and a dedicated environment have been created for a full cycle of inspections — from functional compliance to load and safety testing. This allows you to identify and eliminate errors before the service becomes available to citizens
Work was carried out to modernize the user interface of the portal. All elements are brought in line with the current standards of regulatory control (compliance control), which guarantees the legal force of operations and a single, understandable experience for users
Work was carried out to modernize the user interface of the portal. All elements are brought in line with the current standards of regulatory control (compliance control), which guarantees the legal force of operations and a single, understandable experience for users
Result of
Stable and convenient public services that meet all standards
The implemented architecture and testing ensured stable and error-free operation of public services in an industrial environment, minimizing disruptions after release
All services and their interfaces are brought into strict compliance with the requirements of regulatory control, which guarantees their legal correctness and eligibility
Citizens receive services through a single, clear and modern interface of the portal, which increases the speed and comfort of interaction with the state
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Challenges and approach
The development of public services required the solution of three key tasks. First, we have created a flexible architecture for integration with departmental systems. Secondly, we have implemented a strict cycle of pre-release testing. Thirdly, we updated the interface according to the requirements of regulatory control. This approach has provided reliable, legitimate and convenient services for citizens